Online Help

I'm John Matteson, the President of Buy the World.

If you have a problem with any product you have purchased from us, drop me a line at :johnm@buytheworld.com. Give me your name, your order number, what you ordered, and a brief description of the problem. You can also reach Buy the World at our toll-free phone number, 1-800-636-7881. (I'll probably answer myself, 'cause I like talking to you.)

And by the way, we're adding new products every day, so if you can't find an item you're looking for or you know about products you'd like us to sell, please contact me.

We've made it easy to shop at Buy the World. When you find an item you want, just click on "Cart" to add it to your cart. When you're finished shopping, review your order by clicking on the "Check Your Shopping Cart" button on the upper right side of your screen.

You have four ways to process your order:

1. Fill out our secure online order form, include your credit card number, and send your order electronically.

2. Call 1-800-636-7881 between 8 a.m. and 5 p.m. Mountain Time on weekdays, or leave a message 'round the clock 24/7.

3. Fill out our online order form and print two copies, keeping one copy for your records. Mail the second copy with your check or money order to Buy the World, 3944 Mountain View Drive, Boise, Idaho, 83704.

4. Print out your order form, complete it at your convenience, and fax it to Buy the World at 208-375-1866.

Thanks for visiting Buy the World!

BUY THE WORLD'S GUARANTEE
I believe in the products I sell. Therefore all of our products have a money-back guarantee. Just send an e-mail or call to say that you're returning the product, and pay for the return shipping. We will refund the purchase price.